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Forum Discussion
Mouskowits71
Dec 14, 2021Aspirant
Orbi RBR50 - 2.4GHz smart devices keep dropping off
Hello, I have an Orbi RBR50. I have a few smart devices like light bulbs that only use the 2.4GHz channel. None of them can stay connected to the mesh network regardless of how close they are to ...
CrimpOn
Dec 16, 2021Guru - Experienced User
Just noticed my Typo from last night. I am now (not 'not') in possession of a two pack of KASA bulbs. Has been connected now for about 15 hours and still on line. Enjoy changing the color and brightness from my phone.
The whole concept of "dropping off" bothers me. If something has a strong enough signal to get connected to WiFi, I have trouble imagining what can cause that connection to be interrupted. Obviously it happens because people post about it all the time. I cannot figure out (a) what might be causing it, or (b) why it never happens to me.
Mouskowits71
Dec 17, 2021Aspirant
I wish I were so lucky about the dropping off problem.
I borrowed a smart life outdoor plug. It has the same issue as the bulbs. It sees the Orbi, but it won't connect and times out. I can connect it to the Netgear though.
I tried each of the suggestions for the advanced settings without any difference. The one bulb that was connected on the Orbi is still connected.
Almost makes me think the one bulb absorbed all the signal. Is that possible?
Possibly on a separate issue, I noticed if I walk around I also expected to switch between the base and satellite. That doesn't happen often and weirdly when there is a change, I often find that it's not the one I'm standing next to.
- CrimpOnDec 17, 2021Guru - Experienced User
My Wyze outdoor plug will be here Friday or Saturday (Amazon willing). Will connect it as soon as it arrives. (Hope there are not two versions of the outdoor plug!)
My devices definitely change from one Orbi unit to another. It is really frustrating that such changes do not get recognized immediately.
There are a bunch of internal timers within the Orbi that wake up to do things. For example, a process checks for new firmware every so often. Another process scans for connected devices. I get really frustrated when my Orbi says my phone is connected to a satellite at 2.4G when I am sitting right next to the router and the phone says it is connected at 5G. I want computers to knows things instantly, and it is obvious that they do not.
- CrimpOnDec 18, 2021Guru - Experienced User
Darn Amazon. Outdoor plug not here yet. On the other hand, that KASA color changing plug continues to stay on the Orbi WiFi network.
I remain puzzled as to why I would want to have a light bulb that changes colors. (Probably a lack of imagination.) After the weekend, it will go into the "box of stuff" that works with Orbi WiFi and does not need 5G WiFi to be messed with in order for the device to work.
- CrimpOnDec 18, 2021Guru - Experienced User
Wyze outdoor plug arrrived today. Plugged into wall. Opened Wyze app. Detected immediately and added. Total time under two minutes.
Get's a "Thumbs Up" from me.
- CrimpOnDec 22, 2021Guru - Experienced User
The Wyze user forum says that Wyze now sells only the V2 smart plug. Went to Home Depot and got a pair. They have the "key" icon on the back, same as the outdoor plug. Configured in under a minute. Certainly wish more manufacturers would use the existing 2.4G radio chip and bluetooth to set up their devices. At $10 ea, I would suggest that anyone who has commited to the Wyze app* consider replacing any V1 smart plugs with the new one. Sure as s**t, I would totally forget that some of my Wyze plugs are "different" and go through nine kinds of hell trying to configure one in the future. I certainly would not "gift" the V1 to anyone unless they deserve some frustration.
* Like a dummy, I have 'standardized' on KASA smart plugs and Wyze cheap cameras, so I have two apps on my home page.