NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DomerIN's avatar
DomerIN
Guide
Aug 19, 2018

Orbi RBR50 Dropping Internet Connection Regularly

I have an Orbi RBR50 and RBS50 connected via wireless backhaul.  They have been working perfectly for a year.  For the past two weeks, the router has been dropping the Internet connection regularly, ...
Troubleshooting
a18valet's avatar
a18valet
Aspirant
Oct 09, 2018

Not pleased with firmware push to my devices (thought I had this blocked).  Regardless my wireless SSID configuration was wiped out.  Before firmware update I had seperate SSID's in place for 2.4 and 5ghz networks. This was done to isolate known problem of devices jumping between 2.4 <> 5ghz networks too frequently. 

 

I now appear unable to isolate SSID's for these networks after firmware (V2.2.1.210) was pushed.  I have an RBR20 with two satellites in wireless AP mode to isolate other problems and keep Wireless AP's and connected wireless/ethernet devices on same network.

 

Pushing firmware upgrades to customer hardware is lame, unless customers opt-in to automatic upgrades.

  • bshure's avatar
    bshure
    Guide
    Oct 09, 2018

    Reading these messages continues to make me feel better about switching to Eero.

     

    My new network is fast and stable.

    I can do all management from my phone, not a subset.

    Phone support is awesome.

    It doesn't have all the features of my old firewall, but the Orbi didn't either.

     

    Cheers!