NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pcercega
Sep 23, 2018Tutor
ORBI RBR50, FIOS & XBOX not working in basement
Does anyone know why my son's XBOX One experiences major difficulty with downloading and connecting in our basement? We have the ORBI RBR50 router and Verizon Fios. We ended up moving all of his gami...
FURRYe38
Sep 24, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Pcercega wrote:
Does anyone know why my son's XBOX One experiences major difficulty with downloading and connecting in our basement? We have the ORBI RBR50 router and Verizon Fios. We ended up moving all of his gaming equipment and TV screen to the top floor of our home in an ugly and inconvenient location because it would never consistently work in the basement. We're also very close in proximity to a very large stream/river. Any suggestions? I am in no way an IT afficionado. Thank you in advance!
AC641
Sep 24, 2018Luminary
Have you considered using Powerline adpaters to provide a wired backhaul to the basement? If you go down this route get the pass-through type i.e. those with an in-built plug socket as they're better at filtering mains noise. I use the Devolo dLAN 1200 adpaters for precisely this.
- michaelkenwardSep 24, 2018Guru - Experienced User
AC641 wrote:
Have you considered using Powerline adpaters to provide a wired backhaul to the basement?
Great idea. You can even buy Powerline kit with an access point as a part of the bundle.
For example:
PLW1000 | Powerline | Networking | Home | NETGEAR
- PcercegaOct 02, 2018Tutor
We used a plug-in (i.e. to the wall outlet) extender but it didn't work. Not sure what the manufacturer or model # was...
- PcercegaOct 02, 2018Tutor
We did have Powerline extenders in the basement but I'm not sure what brand they were. They did not help.