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Forum Discussion
VistaGrande
May 18, 2020Tutor
Orbi RBR50 Non responsive, won't factory reset
After two years of working flawlessly my Orbi RBR50 router stopped working. I have two satellites RBS mdels connected to it. The power light is on and it is green. I tried to cycle the power - did...
RonRolfsen
Oct 15, 2021Guide
Thank you for the suggestions of trying the previous post. I tried both and unfortunately neither works. For the loading of the firmware via TFTP the error is "Connect Request Failed" - the power LED never starts/turns amber and never flashes. Using the nmrpflash the result is Error: Ethernet cable is unplugged. Seems this device does not want to connect and be recognized. Thanks again for the help.
wwlen1
Oct 15, 2021Guide
Try and see if you can get the power light to flash while holding the reset button during a power on.
I had to power down my router, push and hold the reset button and then turn on the power. While still holding the reset button, my light started flashing about 10-20 seconds after power on. I could then ping my router at 192.168.1.1 and send the put command while still holding the reset button.
I had to power down my router, push and hold the reset button and then turn on the power. While still holding the reset button, my light started flashing about 10-20 seconds after power on. I could then ping my router at 192.168.1.1 and send the put command while still holding the reset button.
- RonRolfsenOct 15, 2021Guide
Thanks for the reply
This reset method was also posted in previous posts - I have tried holding the reset while powering on multiple times - more than a minute in one trial without any power LED light flashing. Appreciate the help.
- wwlen1Oct 15, 2021GuideSorry it doesn't work.
Hope you get it figured out.