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Forum Discussion
Will726
Feb 10, 2020Tutor
Orbi RBR50 range problem
Two days ago I replaced my AmplifyHD mesh router with Orbi. Orbi RBR50 to be exact. I have a 4 story home (including the finished basement). Old. Plaster walls. I was not happy with Amplify...
FURRYe38
Feb 17, 2020Guru - Experienced User
I would ask NG support for help and information regarding your system. You may have a faulty system and needs to be RMAd. Not everyones system is bad like yours. Worth asking for an RMA and if not, sell what you have and re-coup something.
Good Luck.
Will726
Feb 17, 2020Tutor
I returned it. May be in a different environment Orbi is great but just not in my house.
- FURRYe38Feb 17, 2020Guru - Experienced User
Seems like it.
Good luck. - theparticlemanMar 19, 2020Aspirant
I've had an Orbi RBR50 with one satellite for almost 3 years. It's been great until the last few months when it updated to v2.5.1.8 of the firmware. Now the satellite which has been fine in the same spot for almost 3 years can't connect to the router anymore. I have to move it closer to connect. Download and upload speeds on devices connected directly to the router (as indicated in the router's web UI) are fairly consistent, but devices connected through the satellite fluctuate wildly. They vary anywhere between the same speed as the devices connected directly to the router (60+mbps), all they way down to ~1mbps. Occasionally the wireless connection for devices connected to the satellite is fine, but no internet is available. Devices which have never dropped their wireless connection now lose connectivity a few times a day. I don't know if that's related to the satellite or not. I'd need to do more testing.
Like I said, I've had this router for almost 3 years and it's been great for most of that time (when there wasn't a different bad firmware update). There's something bad in the v2.5.1.8 firmware, at least with my setup. That might be part of why some have reported great results with this router, but the original poster's results were so different. - CrimpOnMar 19, 2020Guru - Experienced User
Fortunately, you can manually load the previous firmware, 2.3.5.3, from the Netgear support web site:
https://kb.netgear.com/000061080/RBR50-RBS50-Firmware-Version-2-3-5-30
Did this Orbi "update by itself", or did you notice a message from Netgear indicating that you should update the firmware?
- FURRYe38Mar 19, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
theparticleman wrote:I've had an Orbi RBR50 with one satellite for almost 3 years. It's been great until the last few months when it updated to v2.5.1.8 of the firmware. Now the satellite which has been fine in the same spot for almost 3 years can't connect to the router anymore. I have to move it closer to connect. Download and upload speeds on devices connected directly to the router (as indicated in the router's web UI) are fairly consistent, but devices connected through the satellite fluctuate wildly. They vary anywhere between the same speed as the devices connected directly to the router (60+mbps), all they way down to ~1mbps. Occasionally the wireless connection for devices connected to the satellite is fine, but no internet is available. Devices which have never dropped their wireless connection now lose connectivity a few times a day. I don't know if that's related to the satellite or not. I'd need to do more testing.
Like I said, I've had this router for almost 3 years and it's been great for most of that time (when there wasn't a different bad firmware update). There's something bad in the v2.5.1.8 firmware, at least with my setup. That might be part of why some have reported great results with this router, but the original poster's results were so different.