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Forum Discussion

zedmo's avatar
zedmo
Aspirant
Feb 28, 2024

Orbi RBS50 - struggling to upgrade firmware.

Hey. I've had an existing orbi system for a while, a std setup, a router, one RBS50 (Living Room) and a RBw30 (Kitchen). But the Projector I have sometimes struggles for a connection, so I bought a s...
zedmo's avatar
zedmo
Aspirant
Feb 29, 2024

@zedmo wrote: 
 

Hey. I've had an existing orbi system for a while, a std setup, a router, one RBS50 (Living Room) and a RBw30 (Kitchen). But the Projector I have sometimes struggles for a connection, so I bought a second-hand Orbi system, which includes a router and another RBS50 (Project room indicated below).
When I try to update via the std portal page, it brings up another window for me to enter credentials directly into the satelite - but I keep getting auth errors.

The device has a password on the bottom which I have tried, and I have tried 'password' and 'admin'. All to no avail - I get a 401 Unauthorised error. I am using admin as the userid.

Overall, the portal shows its connected, backhaul ok, and I have managed to change the name. I just need to update the firmware.

What am I missing?

i got this..