NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Frank70's avatar
Frank70
Aspirant
Apr 10, 2019

orbi RBS50 wrong wifi name on bottom sticker

when i want to install the Orbi router , it is asking to connect through wifi of the Orbi rbs50 , the wifi and password is mentioned on the bottom of the device , BUT the wifi that is popping up ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 25, 2019

Need to create a user account and profile with the link I provided. 

 

Good Luck. 

Frank70's avatar
Frank70
Aspirant
Apr 29, 2019

sorry , i doesnt work on how to creat a support ticket 

i have 3 sattelites and a router 

it should be MUCH easier to exchange this to ones that are working .

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 29, 2019

    You'll have to contact NG support. 


    Good Luck.