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Forum Discussion
Bill____
Apr 06, 2018Apprentice
Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.
I have updated to firmware version 2.1.3.4 and have noticed some homekit instability. I have several iDevices Switches which have become intermittent and no other changes than the router firmware. ...
eljarviso
Apr 26, 2018Luminary
The NVRAM setting resets after a reboot of the device. I ended up putting my asus router back in and running the orbi in AP mode. I then put in firewall rules to block the download servers netgear uses to push out updates.
Bill____
Apr 27, 2018Apprentice
Mine upgraded too.
My pleas to get it set so it won't upgrade have fallen upon deaf ears so far.
The support call is not really progressing at all.
I have a lot invested in the system and it worked in version 2.1.2.18 - if I could only keep it there until this craziness stops.
I am going to have to find some solution on my own, I hope I don't have to buy a competitor product.
Pretty disappointing.
Nice to see the complete lack of attention from the moderators, even though one of them was messaged at the start of this...
- eljarvisoApr 27, 2018LuminaryI’ve started looking around for a different solution as well. ASUS Lyra looks like it might be half decent. The Linksys Velop is a little too expensive.
- PeytonBrandtApr 27, 2018StarI’d love to be able to just buy a different system, but I don’t know if any other solution would get the speeds that the Orbi is able to do. I have the 400Mbps internet tier through Spectrum, and the Orbi might be the only system that’s able to give me full speeds throughout my house.
- Bill____Apr 27, 2018Apprentice
Well, I have three brands of homekit devices connected. iDevices switches a Philipes HUE system, and a couple of Elgato Eve systems.
I remove all of the iDevices components. Now, the system appears stable....so it appears to be, for me, the iDevices switches having some commotion on the network which also affected other things.
I seem to recall some other posters having trouble who possibly didn't have iDevices, but have other things that I don't have.
Assuming Elgato and Philips devices are okay, is there any chance of someone having troubles removing a brand of components from the homekit in order to see the effect? If we can find a list or category of items having trouble, thalt might be helpful.
- eljarvisoApr 27, 2018LuminaryI removed my iDevices plug and problem still exists. The other device I have is a raspberry pi running Homebridge which links my non-HomeKit devices to HomeKit (nest, sonos, harmony, and smartthings)
- john_roweApr 27, 2018Guide
I don’t have any iDevices devices and I saw the issue with 2.1.3.4.
Reverting the Orbi firmware fixes it. That makes me fairly sure it’s the Netgear product causing it.
Every Orbi firmware has had one or more showstopper bugs - I really can’t wait to replace these things.
- Bill____Apr 27, 2018Apprentice
their support was trying to replicate the problem with Philips Hue, and of course nothing came up, so I think they need to be able to find two, three, or four things that we know they are having problems with so it can be figured out..
I'd guess Raspberry PI, iDevices switches......
Thanks both people for the updates.
- MattEyraudApr 27, 2018TutorI have noticed that all the devices that are communicating via WiFi are impacted. At least in my setup. So Netatmo Presence, LIFX bulbs, iDevices. So it can’t be all those different brands all the sudden having issues. It has to come from Orbi.
Especially knowing that it used to work before their terrible updates ... - MattEyraudApr 27, 2018TutorAnd I forgot to mention ecobee thermostats. They’re using WiFi and they have issues with the new firmware updates.
- eljarvisoApr 27, 2018LuminaryiHome Devices are also causing issues. Bluetooth devices connected to AppleTV seem OK.
- eljarvisoApr 27, 2018LuminaryThe raspberry pi running HomeBridge is connected via Ethernet which wireless talks to my AppleTV running as a bridge.
- john_roweApr 27, 2018Guide
I have Nanoleaf, Hue, LIFX, and VOCOlinc WiFi HomeKit devices and they’re all misbehaving with 2.1.3.4. My Bluetooth August, First Alert and Eve devices have been fine the whole time.
Reverting to the prior firmware fixes the WiFi devices.
I’m surprised that Netgear haven’t got in touch with the folks having problems. If Netgear can’t reproduce it, the next step seems like contacting the folks that can.
- usahaleApr 27, 2018Star
KooGeek outlet devices. Noticed before shutting it down that Orbi could handle 2 of them. As soon as the 3rd one was added, inconsistency.