NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
NoWiFi4U
Sep 28, 2017Star
I too am having issues with my orbi wifi system. the information below.
-Bought the 3 Orbi system (RBR40, 2x RBS40) from Best Buy about 9 months ago. It was working great for the first 6 months or so. I then had issues with one of my satellites dropping off daily. I would have to reset the orbi satellite and it would reconnect.
- the main Orbi is in the center of the house. 1 is on one side (kids rooms) and the other is on the other side of the house (master bed). The master bed Orbi is the only one I constantly have issues with.
- I have also tried doing a factory reset on the main router with no luck.
- Current firmware is V2.0.0.56. I have tried clicking the check for updates, but there are no updates.
- The orbi with the issue (master bed) is approx 26 ft from the main Orbi router. 1 wall separates the two. I have tried moving the orbi satellite with no improvement.
- I am not sure what other info you need but will provide additional info if requested.
I also sent DarrenM a PM. :)