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Forum Discussion

bluefish10's avatar
bluefish10
Guide
Aug 02, 2017

Orbi satellite dropping connection

Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Troubleshooting
diggle's avatar
diggle
Apprentice
Dec 07, 2017

Thanx mrx911

just checked for updates via login......”No new Firmware Available”

i have V2.0.0.74

Funny actually....the router firmware has no update, and the satellite update said “No Internet”

so funny I’m about to cry

diggle's avatar
diggle
Apprentice
Dec 07, 2017

I just checked the Netgear support area...V2.0.0.74 is the latest zip to download.

  • MrX911's avatar
    MrX911
    Apprentice
    Dec 07, 2017

    See my post above for the link

    diggle wrote:

    I just checked the Netgear support area...V2.0.0.74 is the latest zip to download.

     

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 13, 2017

    Have you tried the things that BarryTreg suggested from that whirlpool post? try unchecking the 20/40mhz option in the advanced wireless settings.

     

    DarrenM

  • diggle's avatar
    diggle
    Apprentice
    Dec 13, 2017

    Thanks for the suggestion Darren, I did see that manoeuvre in a very early post...but haven’t yet tried it...I think I’ve tried everything else, so I’ll give it a go. When I was speaking to Netgear support they didn’t mention this as an option...and some of their recommendations were the complete opposite of some of the forum recommendations...sadly none of which has been a decent fix for the problem.

    There is of course the issue that none of this should be needed......the device worked perfectly for 7 months. Thanks again for the suggestion.

  • maxsc's avatar
    maxsc
    Guide
    Dec 13, 2017
    Thaks, tried that. Still same problems.