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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Just an update.
I have reconfigured every iPad/iPhone in the house to MANUALLY login to the wifi network. Dammit I shouldn’t have to do this, and will probably have to do this every time a new device appears in the house wanting to connect. Not so premium for a “premium” device which Orbi claims to be. So far all devices configured manually have remained connected.
I haven’t even looked at the laptops.......
I can't believe I'm still trying this. The MacBook was connected to Internet, but didn't appear on the list of connected items. After 30mins it stopped. Again recycled everything and got it going again for a while. I moved the satellite closer to the router, and it wouldn't connect. I moved it further away and it connected......I think that is just to do my head in. When I have any visitors, it's a lottery whether they can get a connection with their phones or iPads or laptops.
i need counselling. I rang netgear support again and was told after 45 mins that I would be put through to the "Orbi" department....then disconnected. Netgear should seriously examine their customer support. The firmware update V2.0.0.12 doesn't seem to make any difference.
apart. From returning the units I can't see any way forward. Does anyone have any further suggestions?
Hi, there's a couple of ideas at the end of this post that I started on my Orbi 'journey'...
I only have one old ipod on my network, no other apple products so not sure if it's any use or not.