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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
myriad_rocker
Jan 20, 2018Apprentice
Not sure if anyone is following what I post, but I'm trying to throw out some updates for people. I went back out to the shop today to do some work and ended up working on the Orbi instead. Why? Because as usual, my devices were stuck to a different sattelite instead of the RBW30 like they should have been connected to. Speed tests sucked, of course. Also, I've been getting drops a lot even in the house with my Samsung Galaxy S7. Nothing new here to those of you having that issue. I keep getting authentication error issues.
So then I started looking into things and noticed a new version of firmware was available. I figured why not. So I updated the main router to the latest (2.1.2.18). Then I ran into issues updating the RBS50. It kept saying things like Service Unreachable and Update Failed. Some Googleing revealed that maybe a re-sync on the sattelite would work, but I tried a power cycle first. Once it was back up, I was able to update the firmware on the RBS50 as well. Kind of a frustrating process up to this point.
I then brought the RBW30 into the house from the shop. On the OrbiLogon page, it kept saying "Config Sync" and it also wasn't showing up in the firmware update page. I plugged it in inside the house and was able to get it to update firmware, which was actually more than a few versions behind. I plugged it back out into the shop. I'm posting this from the shop now and so far so good. I don't like the trend of power cycling the RBW30, but maybe this new firmware will help.
Also, so far, I don't have any drops on my Samsung Galaxy S7. Maybe now I can do some shop work. I'll report back if anything changes.
diggle
Jan 21, 2018Apprentice
myriad_rocker.....don’t worry mate.....I’m hanging on every word in this thread hoping someone will come in one day and say “ITS FIXED”....but not holding my breath. I haven’t checked the update yet but manually entering router address seems to have calmed things down a bit...but like I said...there is no way this should have to be done
ive got a couple of weeks to decide to hold on or take back...we were allegedly getting NBN cable connected on the 18th but not a soul was sighted.
- diggleJan 21, 2018Apprentice
I just fell about laughing....after posting the previous post, I went to login to Orbilogin to see what was happening.....and I got this......
‘You are not connected to your Orbi's WiFi network. To access orbilogin.com, your device must be connected to your Orbi's WiFi network. Check your current connection and try again.”
i probably dont don’t need to say...that the Orbi WiFi network is the Only one in the house and supporting this iPad at the moment.....dear oh dear........
- RogerSCJan 21, 2018Virtuoso
diggle wrote:I just fell about laughing....after posting the previous post, I went to login to Orbilogin to see what was happening.....and I got this......
‘You are not connected to your Orbi's WiFi network. To access orbilogin.com, your device must be connected to your Orbi's WiFi network. Check your current connection and try again.”
i probably dont don’t need to say...that the Orbi WiFi network is the Only one in the house and supporting this iPad at the moment.....dear oh dear........
You can log into your Orbi anytime by using it's IP address. This isn't a big deal for those of us that have been playing with routers for years. In fact, I find the orbilogin thing to be convenient when I'm using a wireless client or wired to the Orbi router or satellite, but have no problem using the IP address of my router...in fact I have a bookmark in my browser's bookmark toolbar for both the router and satellite, which makes it pretty easy for me.
- sleepr88Jan 21, 2018Apprentice
TP-link, Linksys, and others have already gotten it fixed... How long for a Chromecast/Android fix Netgear?