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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
myriad_rocker
Jan 21, 2018Apprentice
Pleasant surprise today. I'm currently out in the shop and it has become routine now to open up the OrbiLogin page. My Samsung Galaxy S7 is connected to the RBW30 as it should be. No drops on my phone since updating firmware on the Orbi system. My laptop also immediately connected to the RBW30. I'm hoping this trend continues. Backhaul status shows good on both satellites.
peterts
Jan 25, 2018Tutor
I officially hate the orbi and everyone in my family hates me for buying these paperweights. I keep losing connection on one satellite and it seems to be a frimware issue since I cannot get ethernet ports to work on the back yet wifi works most of the time. I switched it out with my working satellite upstairs and it somehow becomes magically functional. For some reason I can only get one satellite working with ethernet backhaul while the other **bleep**s itself when i attach ethernet leaving me to a spotty wifi backhaul which drops ethernet connectivity and wifi occasionally. Waiting for a replacement which I'm 90% sure won't do anything. How did the router system get such postive reviews? who was paid off?? I was on the phone with customer support for 4 hours. I'm a hair away from burning these crappy routers and swearing off netgear for the rest of my life. I DONT GET IT. WHY DOES THIS COMPANY SELL NON WORKING PRODUCTS?? They had 1 job. Switching to google unless this issue is resolved this week. I have cryptocurrency miners losing money because I decided to buy these glorified halfrate wifi extenders
- Surfer44Jan 25, 2018Star
I returned mine before the deadline ran out. I also don't understand how Netgear is avoiding a class action suit for selling a product that doesn't work. I did my research with many reviews AND I believe they must have been paid off.
- guzzijasonJan 25, 2018Apprentice
FWIW, mine works perfectly fine.
I don't discount your problems - I just don't believe they are universal. It could be faulty hardware, or something environmental. Whatever the case, they don't affect all of their products or customers. - jameswalkertxJan 25, 2018Star
Orbi just flat out is crap. Not sure what the issues are you are referring to. I have $1,200 Worth in my closet that I can’t get a refund in. NETGEAR has never reached out to me to help me with anything. Unbelievable that they just released new items at CES....crap.
- Surfer44Jan 25, 2018Star
Why is there 12 pages of complaints and no one from Netgear answering them.
- jameswalkertxJan 25, 2018Star
AMEN!! I just want a phone call from Netgear and a refund or a credit. I dropped another $1,500 on an X10 Nighthawk and 3 Netgear Wireless Access Points Nighthawk X6S that cost me another $900. So....I stuck with Netgear even though several other companies had just as capable network solutions. So wtf with no response on the $1,300 I dropped on the Orbis that are sitting in my closet in a box?
Netgear I have been a customer for the past 20 years, but Ubiquiti has some pretty damn good options to choose from.
I am am here waiting!
- myriad_rockerJan 26, 2018Apprentice
There's lots of hate in this thread as of late. I've had a few hiccups here and there, but as of this last weekend, the latest firmware fixed those issues. I hope you guys get your stuff worked out. Seems to me there's a bad batch of hardware floating around. It could just be me, but it seems the trend to that is Costco.
- TheplumberJan 30, 2018Star
Bought mine at Bestbuy at Wyomissing Pa. I believe it’s a problem across the board.