NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi V2.0.0.74 - iPhones constantly losing Internet connectivity (but not WiFi connectivity)
I think I've been more than patient with my 6-month-old Orbi System, but this is getting ridiculous. Since "upgrading" to V2.0.0.74, our iPhones are constantly losing their Internet connectivity. The...
Exact same issue here. I haven't had any problems with the system over the past ~6 months, but recently iphones regularly lose internet (but not WiFi) connections. Don't know if this problem is confounded by recent iOS upgrades as well. I am running generally default settings (and haven't made any manual changes to them in a long time):
Latest firmware
Daisy Chain is on
MU-MIMO is off
Beamforming is off
Fastroaming is off
Would love to have this solved, as connection reliablity throughout my home was the main reason that I purchased this system.
I was also wondering if the iOS upgrade complicated this issue, but currently have 2 devices on the latest official release and 2 devices on the latest beta. It doesn't seem to matter when the satillites start acting up. I forgot to mention in my previous post that I have turned down 2.4G to 25%, hoping it would simplify the connection decision between router and satillites. So far it seems the only solution is to reboot the router once or twice a week.
I just spent a few hours triaging the issue, can you try telling your iOS devices to forget the network, and then rejoin, seems to have made a huge improvement, however I assume this is temperary........time will tell. This seems to prove that it is not an issue with the location of the satellites, as they get full speed after reconnecting without moving their location.
I have an RBK50 setup in my house and have couple of iPhones (iPhone SE, iPhone 7 and iPhone 8, iPhone 8Plus and iPad mini 2) all running iOS 11.0.3 and have yet to see any disconnects on either the 2.0.0.72 or 2.0.0.74 FW.
Just like @Phandam said speaking from experience iOS devices are known to be finicky when it comes to WiFi especially when new iOS version are introduced and on numerous occasions with such issues I have been able to resolve htem by simply resetting network settings on my devices. I understand that this is not a perfect solution but those of you having issue with disconnects have you tried resetting your iOS device network settings? If not it maybe a worthwhile troubleshooting step to try.
