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Forum Discussion
Orbi Voice using Alexa timer/alarm doesn't go off
I have been using my Orbi Voice Satellite Alexa feature. It has been great. Two days ago, I noticed the Alexa ability using a timer (or an alarm) no longer works (it doesn't ring or flash). Alexa ...
I have the same problem how I can fix?
Hi, All,
If you're experiencing issue using Alexa Timer with the Orbi Voice Satellite, please send me a private message with your name, email address and device serial number as we may have a beta version that may help address the issue(s).
Regards,
Blanca
Community Team
It shouldnt be a beta firmware. It should be a patch for what you broke in this firmware. Development process is broken here.
Hello Blanca
I'm interested in trying the beta firmare that may resolve the lack of timer issue on Orbi Voice. My detials are below:
name: ANDREW HARGREAVES
email address: GG7APH@GMAIL.COM
device serial number: 5F928A7GA108D
Thanks
- So the new firmware says it fixes the alarm issue which it technically does but now I cannot turn off the alarm. It keeps going off no matter what I say to Alexa. The only way to stop the alarm is to delete it in the app.
- Originally to stop it, I would say “Alexa Stop” but now with the patch, I have to say “Alexa Stop Timer” or “Alexa Stop Alarm”. Netgear does not consider this to be their problem. Annoying but it works.
The device used to give me a verbal announcement reminder but now only sends me a message to my apple phone.
Do you have a fix?
