NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Antipodeansam7
Aug 25, 2017Apprentice
ORBI Wifi Speed Drops
Hey Guys, So I have had my Orbi several months now. Every 3-4 weeks the wifi speed drops to below 30 mbs for download. However the speed test on the unit read 190 mps. The wired speeds also drop to e...
FURRYe38
Jun 08, 2018Guru - Experienced User
Try turning OFF the wifi on the iPhone when you say 6 feet away from the router. Then turn it back on. Open the speed test app and speed test. Do same process near the satellite.
Load up wifi sweetspot from the app store. It's free. This will show you speed and connection rate if your iphone with the router and satellite. So same distance. If you see high speeds, then you can presume your connected to the 5Ghz radio. Any slower speeds, might be connected to 2.4ghz radio.
cscheiene wrote:
Not many other close networks. My laptop can find a few with very low signal strength
Not easy to check the 2.4 GHz on the router because when the device connect to the router it usually on the 5ghz.
And I usually only notice the problem on my iPhone 7 because it the only device that prefer to connect to the 2.4 GHz band unless it's in the same room as the satellite. All other devices, Android, iPad, cameras, laptop etc connects to the 5ghz band throughout the house
Antipodeansam7
Jun 09, 2018Apprentice
My speed drops are across all units wired, 2 and 5ghz.