NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI Wifi Speed Drops
Hey Guys, So I have had my Orbi several months now. Every 3-4 weeks the wifi speed drops to below 30 mbs for download. However the speed test on the unit read 190 mps. The wired speeds also drop to e...
Wonder if this is something you might contact NG support about...
cscheiene wrote:
I have now set different ssid for the 5ghz and 2.4ghz to easily troubleshoot.
I found out that it's from the satellite the speed drops on the 2.4ghz. When connected to the router it's fine. Wifi sweetspot shows an average of 190mbps when connected to the satellite, speedtest.net fast.com etc gets capped at 30mbps. I have a 350mbit line, and when connected to the satellite with 5ghz or cable I get the full 350mbits. If I reboot the system I get 100mbits on the 2.4 GHz for a couple of days, then back to 30mbits.
What is the solution to this problem? I'm on the latest version of firmware now and like every couple of days my speeds are abismal over wifi. I find that if i disconnect/turn off the orbi sattelite the problems magically dissapear. The backhaul connection states its good. The main router is in a central location and the sattelitle is not too far off. Its really frustrating given the cost of the system.
My issue is still not resolved. I'm on the beta firmware and the problem is still there. It only happens for me when connected to the satellite, so turning off the satellite will also "fix" the problem for me. Netgear have requested some debug logs from me, I'm hoping they can find something there
Might ask them if this is a hardware problem with the satellite. Try a different satellite if you have an extra one. Ask for a replacement RMA if needed.