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Forum Discussion
AmitR
Jan 03, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 16, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
madbrain
Jan 10, 2018Luminary
robertcdh wrote:
The Orbi is an awesome router that worked great until recently. I hope Netgear can make it great again.
Orbi was great for me during the first 3 months of ownership. Then all hell started breaking loose last summer after some forced software updates.
And I don't think it's been proven that the reboots have anything to do with Android. Correlation isn't causation. Until the root cause is really known, I don't think we can say. That will be when Netgear figures out why their routers are rebooting. Which is something they should have figured out before pushing updates.
spinkick
Jan 10, 2018Apprentice
Are people more interested in blaming Orbi for all their problems or getting down to the issue?