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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
wase4711
Jan 13, 2018Luminary
firmware update as soon as I got it setup...
An update, I have 4- 4k tv's in the house; right now, watching 8k you tube videos on 2 of them, 4kuhd Netflix on another, and streaming 4k Kodi on another...NEVER was I able to do that with any of the previous things I tested, and no bufferring, stuttering, drops, or anything weird on any of the tv's. all connected via wifi..
We may have a winner here finally, after weeks of testing various products..
tvc15
Jan 13, 2018Aspirant
Wase4711
I'm at V2.0.0.74 with an RBK50 router and two RBS50 Satellites that have been installed for a few months. When I installed my Ring Doorbell 2 I began experiecing dropped Internet connections, unable to access the Orbi Router, etc. I've read multiple people noting that same problem in the forum and I just wondered if you have a Ring Doorbell installed and are not experiencing these issues?
- wase4711Jan 13, 2018Luminary
yes, I have a Ring Doorbell pro installed, and no drops with the orbi Pro..
Also have 2 Arlo Cameras installed, and no issues with those either with the Orbi Pro
- tinypocketJan 13, 2018Guide
I tried downgrading mine to 1.11.0.20 after it auto-updated itself and it can't. I update and as soon as the router comes back it shows V2.0.0.74.
I tried 1.4.0.16 and got somewhere... after the reboot it showed the version as 1.4.0.16. Then I tried 1.11.0.20... but same thing, it jumps immediatly to 2.0.0.74.
Next I tried putting 1.4.0.16 then quickly telnet-ing in to change the auto-update settings. I managed to do so but then it rebooted and updated to .74! It likley already checked the auto-update setting before I got to update it. So... now I'm stuck.
This is ridicuous. To make matters worse I emailed support and they didn't even read what I said.... Their response was to update to 2.1.1.16!! This is seriously infuriating!! Netgear neads to issue a recall on this garbage.
- larryindublinJan 13, 2018Luminary
tinypocket wrote:I tried downgrading mine to 1.11.0.20 after it auto-updated itself and it can't. I update and as soon as the router comes back it shows V2.0.0.74.
I tried 1.4.0.16 and got somewhere... after the reboot it showed the version as 1.4.0.16. Then I tried 1.11.0.20... but same thing, it jumps immediatly to 2.0.0.74.
Next I tried putting 1.4.0.16 then quickly telnet-ing in to change the auto-update settings. I managed to do so but then it rebooted and updated to .74! It likley already checked the auto-update setting before I got to update it. So... now I'm stuck.
This is ridicuous. To make matters worse I emailed support and they didn't even read what I said.... Their response was to update to 2.1.1.16!! This is seriously infuriating!! Netgear neads to issue a recall on this garbage.
Could you downgrade, disconnect your internet modem, do the telnet work to disable auto update, then reconnect internet modem?
- dsegelJan 13, 2018Tutor
If you turn off auto-update using the nvram commands they will stick, so let it upgrade to whatever version it wants, then turn off auto-upgrade, then downgrade. You'll see a notice on the web GUI that there's a new version available, but it won't upgrade itself.
- BlcklabJan 13, 2018ApprenticePls tell me if this is a good pathway to disable auto updates that will stick. I'm on .74 and even it is giving me some headaches. Perhaps as a result of so there resets to default etc.
1) stay on .74
2) telnet and disable auto updates
This should stick
3) downgrade satellite
4) downgrade router
5) optional - after downgrading to 1.x.20 should I factory reset the router and satellite and set up as new? - mad2Jan 13, 2018Guide
I pulled the internet connection before I downgraded mine. After it booted to the downgraded version, I went in and disabled auto-updates. After that I re-attached it to the internet. Mine didn't automatically upgrade.
- BlcklabJan 13, 2018ApprenticeDoes domain blocking downloads.netgear.com work or is telnet the only way to block the auto updates?