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Forum Discussion
FuzzyJohn
May 09, 2018Tutor
RBK-50 v2.1.4.10 and Logs
Since my Orbi RBK-50 had its firmware automatically upgraded to v2.1.4.10 the logs emailed to me contain gaps. I normally have the logs emailed when the log is full. I also tried toemail them daily w...
Jeremyinsf
May 09, 2018Apprentice
I've also had some log problems via email for the last two versions. I've received an email that was totally blank and also had truncated information like you, and had other cases where the log is cleared as though it was sent but I received nothing at all. (And no it's not in junk email or something like that)
But, sometimes the logs come in fine.
FuzzyJohn
May 17, 2018Tutor
Jeremyinsf wrote:
I've also had some log problems via email for the last two versions. I've received an email that was totally blank and also had truncated information like you, and had other cases where the log is cleared as though it was sent but I received nothing at all. (And no it's not in junk email or something like that)
But, sometimes the logs come in fine.
My previous version (where the logs worked) was 2.1.2.18.
The logs I receive have the event lines complete. But events are missing. My initial setting was to send the logs when full. With the previous version I was getting 230-232 events when the log filled up. The time sequence was continuous. With the new version I was getting about 100 to 130 events. There is a large gap in the time sequence.
I changed the setting to send the logs daily. With the new version I am getting 50 to 60 events and again there is a time gap.
About 3 times since the new firmware was installed I did get 230 to 232 events and a continuous time sequence.
For me the previous version worked OK. Like many others feel, new versions should not be forced. At least allow the users to select the auto upgrade of firmware. The way it is now, even if I downgrade the firmware to the one which worked for me It will be soon automatically upgraded to the buggy one.