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Forum Discussion
Solved
RBK20/22 Owners - Do not upgrade to V2.3.0.28
Firmware V2.3.0.28 has issue with connecting devices to sattelite. All devices will stay connected to the router. Had to revert back to firmware V2.2.1.210.
UPDATE:
Moving the 2.4GHZ from busy channel 1 to channel 11 resolved the issue, now I have half of my 18 devices connecting via the satellite as it use to before. I never bother to do a factory reset but if I did in this case, it will probably auto chose the less busy channel and the problem will also be solved.
I some cases factory reset is needed. Especially in with new FW updates when problems are seen. Supposed "data corruption" was seen in recent v210 going from prior version of FW. Some loaded it and had problems. After a reset and setup again, problems were resolved.
FURRYe38 wrote:
I some cases factory reset is needed. Especially in with new FW updates when problems are seen.
That comment was not really necessary. You didn't need to drive home your point because someone disagreed with you.
As I said, it is my opinion. Speaking from my own experience with troubleshooting the many problems that have popped up over the time I have owned the Orbi system, a factory reset is not necessary in almost all cases. Easier troubleshooting can be done by understanding what the settings are, and how they work, as well as how each of the units themselves function. In fact, a product that required a factory reset every time there was an update that had a minor problem would not be a product worth buying. That is bad business practice to make a consumer constantly reset the device. Orbi is not such a product, and there are several different ways to get this system up and running smoothly without a factory reset.
You can continue to give the factory reset advice if you want. No one is stopping you from flooding the forum with the same two or three copy and paste questions and suggestions to all the various problems out there, but you should accept that others have a different opinion on the matter. We also have a desire to help those that may have similar problems to what we have experienced by providing them with our own tips and tricks.
Your behavior on this forum to constantly repost the same questions and advice over and over, and to hijack every post on this community forum, probably prevents those of us who can also help from participating in the discussion. This is one of the reasons why I am now rarely participating these days. It takes way too much time to constantly filter through your posts to get to the actual discussion. I'm sure there are others who feel the same way.
Same here, speaking from my opinion and personal experince is all. Don't take it wrong.