NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR20 (V2.5.1.16) - connected device does not appear in Attached Devices page
Hello Community, Several connected devices with internet access are not appearing in the "Attached Devices" page. Instead, these devices appear in the "list of allowed devices not currently connect...
Hi Mstrbig,
Thanks for your reply.
Devices are wireless. Reboot did not resolve my issue.
If this isn't a bug I don't know what can be classified as a one ;-).
/Felice
E.g. My niece just connected her macbook to my guest network, it appears in the list of allowed devices not currently connected to the network as a wired device.
This is not a bug ???
Are the RBS connected? If so, are they connected via ethernet cable to the RBR?
Has a factory reset and setup from scratch been performed since last update?
felicem wrote:E.g. My niece just connected her macbook to my guest network, it appears in the list of allowed devices not currently connected to the network as a wired device.
This is not a bug ???
Hi FURRYe38,
Are the RBS connected? If so, are they connected via ethernet cable to the RBR?
I have 2x RBS connected wirelessly.
Has a factory reset and setup from scratch been performed since last update?\
No. This will be last resort. I would just like someone from Netgear supprt to acknowledge that this is an obvious bug and possibly try any ohter remedy other than factory reset.
Thanks for taking time to respond.
/Felice
While others haven't reported seeing this recently, this maybe just a bad state of the RBR and RBS. Thus a full factory reset would be needed and also clear out all browser caches from your web browser as well. Set up the RBR and RBS from scratch and then check the attached devices web page on the RBR to see if anything changes. If it doesn't then you'll need to contact NG support about this.
