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Forum Discussion
felicem
Aug 21, 2020Aspirant
RBR20 (V2.5.1.16) - connected device does not appear in Attached Devices page
Hello Community, Several connected devices with internet access are not appearing in the "Attached Devices" page. Instead, these devices appear in the "list of allowed devices not currently connect...
teocannata
Dec 17, 2020Aspirant
Hi Felice,
did you solve the problem? Same identical problem here.
Attached devices webpage is missing randomly devices that are correctly connected and working.
I can see the in the Satellite's dedicated page but the are missing on the router Attached devices page.
Same as you I see them also in the "list of allowed devices not currently connected to the network" but with Wired as connection type.
I tried tons of reboot, switch off-on, factory reset restoring settings, factory reset putting everything from scratch, upgrade and downgrade.
The only thing that, at the moment, worked was a downgrade to the version 2.3.5.30 but I couldn't use it because it was have issues on some devices that couldn't keep the connection stable.
So ,at the end, I am now with Router version 2.6.1.36 and Satellite version 2.6.1.38, those are the latest versions but STILL have this problem.
Waiting for new version to see if this bug will be addressed, I'm not afraid of resetting everything ten times more...I'm now a guru on that and moreover the usual answer is reboot....reset...reboot...reset...
By the way I think it's not acceptable that a company like Netgear is releasing new firmwares that always have problems.
If you had the chance to find a solution please share it :-)
Thanks,
Matteo
felicem
Dec 17, 2020Aspirant
Ciao Matteo,
I resolved it by selling my Orbi's and switching to ASUS :).
I find it extremely frustrating and disappointing that Netgear will not fix a clear bug in their firmware, and ask for $$$ for a support plan.
I switched to ASUS GT-AX1100 and RT-AX92U, using Aimesh ... works like a charm and I am getting excellent support from them.
Good luck and best regards,
/Felice