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Grinky's avatar
Grinky
Aspirant
Sep 07, 2019
Solved

RBR40 Drops Internet in new home

I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house.   Satellites were 30 to 60 feet from the router.     I rec...
  • plemans's avatar
    Sep 07, 2019

    agree with michaelkenward 

    Another thing to check is your modem connections page and the log.  If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place. 

    I'd start the troubleshooting at the modem and work forward from there.