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RBR50 - rebooting daily after internet via wifi drops
(Originally posted to wrong forum; sorry) Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've ha...
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
Thanks for the suggestion. So far it's been running uninterrupted for over 24 hours after adopting the NTP fix (untick automatic DST compensation & change time zone one to the east.) Keeping my fingers crossed!
Same issue here, was driving me nuts with reboots to modem and router. Didn't seem to happen right after firmware update so didn't really seem to trigger that as being the culprit. I did the DST suggestions, hope that takes. With kid and wife working from home and having interviews coming up reliabe Internet would be nice. Since making these changes are you still good?
AlaskaDave wrote:Same issue here, was driving me nuts with reboots to modem and router. Didn't seem to happen right after firmware update so didn't really seem to trigger that as being the culprit. I did the DST suggestions, hope that takes. With kid and wife working from home and having interviews coming up reliabe Internet would be nice. Since making these changes are you still good?
From what I read and what I tested on my RBK50 (1 RBR, 1x RBS wired, 2x RBS via wifi on FW 2.7.2.104), there is only one modification in the settings required (login via web GUI):
-> disable "Traffic Meter" in the advanced tab
-> if this does not help, you can also deactivate DST and use an alternative time server (I guess this is not reuqired)
facts:
- the DNS/disconnect issues are caused by a bug (which is present also in older firmwares)
- the issue usually starts at daylight saving (or a few hours later -> when "DHCP lease" renews the device IP)
- the best/easiest fix is to DEACTIVATE "Traffic-Meter"
Here are a few offical statements from Netgear:
https://community.netgear.com/t5/Orbi/Orb-RB40-MAJOR-DNS-Issue/m-p/2074390/highlight/true#M117523
https://community.netgear.com/t5/Orbi/DNS-problems/m-p/2074345/highlight/true#M117514
Still looking for for the DNS 'bug' in my old beat up firmware. It ain't there
vajim wrote:Still looking for for the DNS 'bug' in my old beat up firmware. It ain't there
To clarify:
The issue occurs ONLY when "Traffic-Meter" in ENABLED. If "Traffic-Meter" ist DISABLED, you are fine (also on FW 2.7.2.104).
I tested it last weekend:
- I took a actual save of my config
- then I activated "Traffic-Meter"
- waited around 24h
- on the next day, my network was broken suddenly for many attached devices- then I done a factory reset of my RBK (incl. the satellites)
- afterward setup from scratch and reloaded the previously saved config (with "Traffic-Meter" disabled)
- and all is fine since then
So, do NOT reply if you are NOT interested in "Traffic-Meter" ! We try to explain the users how to (temporary) fix this issue which also affects older FW (again, with "Traffic-Meter" enabled).
As stated above and several times in this thread, the issue IS CAUSED by a bug with "Traffic-Meter" and daylight saving.And for the ones they really search for help:
DISABLE "Traffic-Meter" on your system, this helps on the current FW and also on older ones.
- Over 48 hours now (well on the way to 72, actually.) Fingers crossed, but the NTP fix seems to have done the trick.🤞
Doug6392 wrote:
Over 48 hours now (well on the way to 72, actually.) Fingers crossed, but the NTP fix seems to have done the trick.🤞What is the "NTP fix"? Thanks!
- Too good to be true: just had to reconnect (by turning phone wifi off then back on) twice in the past 30 minutes, while the Google device behind me in the same room kept happily playing on via wifi...
Very frustrating, to say the least.- Update: as forced reboot of the phone seemed to correct the issue, and nothing else in my network seemed to be amiss, it may be unrelated to the Netgear issues, and might be a Samsung issue. Tech: great when it works!
