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Forum Discussion
S_hui
Sep 06, 2023Aspirant
RBR50, RBS50
Hi , I have been using RBR50 router and couple of RBS50 satellites with ethernet backhaul for a while now. Recently I am noticing that the satellites will loose connection to router (it shows both sa...
FURRYe38
Sep 07, 2023Guru - Experienced User
How are the RBS ethernet connected to the RBR? Directly to the back of the RBR or is there a LAN switch or patch panel in the middle?
What CAT# LAN cable are you using? CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly or ethernet connected.
S_hui
Sep 07, 2023Aspirant
The two RBS satellites are in basement and upstair loft. The ethernet (cat 7 cable) from router connects to a TP link switch, from which the basement satellite is connected. The upstair loft satellite has another TP link switch that in between. I think it is reasonable to assume that the wired backhaul is done correctly as it works most of the time. The problem that I am encountering is very odd - I have only noticed the connection drop when I connect one particular MacBook Pro to wifi network. We have multiple devices, laptops, iPads, internet TV, Apple TV , fire stick that is constantly running many using ethernet connection rather than wifi. I am curious if there is any known issue with MacBook Pro and Orbi computability or could this be trigerred by some kind of malware / virus on the MacBook Pro.