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Forum Discussion
mdsteele47
Sep 18, 2020Aspirant
RBR50 with network switch dropping wired connections
Hi folks, I wired our house for ethernet this summer to support the increased bandwidth uses due to work from home and remote learning. Most everything is going well and we have a wide variety of d...
mdsteele47
Sep 20, 2020Aspirant
Have already tried multiple network cables and network cards with no change. Working on the adapter uninstall/reinstall next, thanks.
mdsteele47
Sep 22, 2020Aspirant
Sadly, this hasn't remedied the problem. The problem also seems to be occuring when the monitor for my MacBook Pro (which has an Ethernet connection in it via USB-C) has powered down. This seems to point to a hardware issue with the Orbi.
- Mikey94025Sep 23, 2020Hero
mdsteele47 wrote:Sadly, this hasn't remedied the problem. The problem also seems to be occuring when the monitor for my MacBook Pro (which has an Ethernet connection in it via USB-C) has powered down. This seems to point to a hardware issue with the Orbi.
Others have reported Orbi connectivity issues when USB-connected network devices are disconnected: https://community.netgear.com/t5/Orbi/Spanning-Tree-problem-with-Orbi-RBR50/m-p/1941386
This may be a firmware (software) issue rather than a hardware problem. You could contact Netgear for support or try to workaround the issue by finding a different USB device to get network connectivity to your Mac.