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Forum Discussion

idealguy's avatar
idealguy
Tutor
Aug 19, 2018

RBR50/RBS50 shows unknown device in device list

I'm very happy with the Orbi system. We have six tv's with Amazon Fire Sticks, one Galaxy Tablet and two smart phones.  They appear correctly in the device list, when they're on.  What is listed occa...
Troubleshooting
mith_it's avatar
mith_it
Luminary
Aug 22, 2018
In the future you might want to look up the MAC address. Take the first three pairs (say AD:01:A1) go online and use one of the free tools. They will tell you make and model. That helped me more than once to figure out who or what it was.
  • idealguy's avatar
    idealguy
    Tutor
    Aug 23, 2018

    Thanks much for the assistance.  Didn't know any of that.  However not sure about the "go online and use one of the free tools.  You lost me with that one.  Thanks again.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 23, 2018

      I believe he's saying that there are free tools online that you can use with identifying MAC addresses to Mfrs and devices.

      idealguy wrote:

      Thanks much for the assistance.  Didn't know any of that.  However not sure about the "go online and use one of the free tools.  You lost me with that one.  Thanks again.