RBS50 Drops Internet and Router Connection

You might try this, power OFF the RBS. Go into the RBRs web page and select disconnect from the connected clients list. The RBS should be listed here. If it is, disconnect it and then reboot the RBR. Then power ON the RBS and hit the reset button on the back of the RBS for 15 seconds then let go. No longer or no less. The RBS should get a slow pulsating ring LED on top. Then hit the sync button on the RBR and RBS...

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Wowzors wrote:

Wireless Backhaul, I am unable to run a wire to the router for the satellites. I should mention, when i do the factory reset with the pin in the back of the satellite it seems the satellite always reconnects to the router without me having to readd it. To me it doesnt appear to be fully resetting even though I hold the pin down until it flashes orange on the back.

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Please follow the following procedure:

1. Switch off the Satellite
2. Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
3. Turn on the Satellite and use a paper clip to factory reset the Satellite
4. When the Satellite is up after factory reset, press the Sync button on the Satellite and then on the Router
5. When the Satellite is added it should behave correctly.

I will try this when I get home from work, thank you. When i was saying i rest it and it would work for a bit, this is the procedure i was doing. I assumed something was wrong as online it always says to use the GUI to add the satellite back but I was hitting sync on the satellite then running down stairs and hitting sync on the router to connect them.

As for my house square footage its about 2800sqft between main floor + second floor, a little over 4000 if the basement is included (where the router is). The 2nd satellite doesn't appear to be needed as the router and second floor satellite are covering the house fine, however I feel if I paid for 2 satellites and a router all of the products should function and work properly.

EDIT:

I just saw the post above, does this mean I should be resetting and setting up the satellite in the basement next to the router via ethernet? If so, after it is connected and setup can I then shut down the satellite, remove the ethernet and place the satelitte back into the position I wanted it?