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Forum Discussion
SamGreen
Jun 29, 2020Aspirant
Secure Network
While connected to the Orbi network, every website I try to go to and even on my cell phone, tells me it cannot connect do to the network not being secure. Whenever I disconnect from the Orbi network...
CrimpOn
Aug 12, 2020Guru - Experienced User
I agree with Mstrbig that this sounds very much like the apartment building has one internet feed which is shared with multiple units.
This will be confirmed when the Orbi is set up. Look at the internet (WAN) IP address. If it is a "private" address, then you are connected to a router that is furnishing internet to more than one unit. https://en.wikipedia.org/wiki/Private_network
This might be a good time to become aware that some internet applications will fail in this situation, which is called a "Double NAT". A Google search will turn up specifics, such as Netgear mentions in this article: https://kb.netgear.com/30186/What-is-Double-NAT
Note that because you have no access to that device, you have no means of eliminating the effects of the Double NAT. Putting the Orbi into access point (AP) mode will accomplish nothing because you cannot alter the building router.
So, internet gaming, VPN access to your apartment remotely, hosting a server (port forwarding), etc. are not possible.
The "good news" is that you may have no interest in doing any of those things and will never notice a problem. You will just be aware so when the grandkids come over and whine, "My XBox game won't play right," you can say, "Time to go outside and play catch."
NirmalM
Aug 13, 2020Aspirant
In this case it would be the teenager with his PS4 :D.
Looking at your post, I seem to be shifting towards the possibility of having to buy another ISP line, which I might do if all else fails, but obviously want to avoid getting one more line where I have the modem in my premises due to a double cost, and (currently) absolutely no need for two connections.
Regards and thanks.
M