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Forum Discussion
Separate WiFi 2.4 and 5ghz bands
I am no longer able to separate my WiFi bands on the most recent Orbi firmware versions. It worked for over a year fine, but after updating firmware they are no longer separate. I have tried the Te...
Went through all the steps multiple times. Got through to where the phone found the Chamberlain suggested wifi connection during the set-up but it failed multiple times. I suspect as one more elegantly put it the 2.4 GHz radio frequency is not being seen. I have changed the channel in the NetGear App to channel 1 not allowing it to automatically set the channel.
At this point I do not see another option as it's the ORBI RBK 852 or the Chamberlain Garage Door opener. They appear to be unable to co-exist at this point.
As one pointed out, and I acknowledge there may be something impractical about my desire, but it sure feels like a product design flow that one cannot turn off 5.0 Ghz for a short period of time or somehow divide the radio frequency.
Mixed emotions as the product itself works well but if one is unable to link 2.4GHz devices (of which I only have 2) it's becoming questionable.
Thanks to those w/ suggestions so far and let me know if anyone has additional thoughts or suggestions.
The 2.4GHz WiFi signal travel further than the 5GHz WiFi signal. Have you tried to move far enough away from your router and satelites that the smartphone connects to the 2.4GHz WiFi signal? This may be 60-100 feet or more away. Once your smartphone is using the 2.4GHz signal, then try configuring the IoT device (garage door) with their app.
I will explore that fruther. I noticed when I came back from a walk earlier it connected to the Garage Door Opener thru Wifi (MyQ-03F) so I tried that thinking it might be the 2.4. It did not work.
Tomorrow I'll step further away to see if I can isolate the ORBI signal and try your idea.
There's a litlte confusion on my part as it seems to want the user to connect to the opener (MyQ-03F) and then potentially connecting to the home wifi. I'll keep trying.
Thanks!
ABCHome wrote:There's a litlte confusion on my part as it seems to want the user to connect to the opener (MyQ-03F) and then potentially connecting to the home wifi. I'll keep trying.
Yes, the way it works is you first connect your phone to the opener's 2.4Ghz wifi and then it tells you what other 2.4Ghz SSIDs it sees. Then you tell it which one to use and the password. Your phone is not selecting wifi access points (except for the initlal connect to the opener), therefore the 5Ghz connection will not be a confusion (to the opener, which cannot see 5Ghz.
Another suggestion, if you have your older wifi router, set that router up and use same SSID name and PW as configured on the Orbi system. Use the older router to get the device(s) connected fully, once devices are connected, remove the older router and the devices should auto migrate and connect to the Orbi Wifi.
OK! I'm back to report success on the garage door opener!
I clicked on the Chamberlain Wifi connection, then ran down up the street about 30 yards (away hoping the signal would fade over to 2.4GHz) and then the App finally let me proceed to select the new Home Wifi (which would presumably be 2.4 GHz). I then then jogged back to the garage (trying to not to look stupid) to finish out the series of button pushes / resets on the Garage Opener and the small mounted device on the door.
Quite an interesting process but it finally worked. Thanks to all who helped. So, yes you can separate the signal with some work and distance and jogging.
Next, gonna rest up to help the girlfriend set up her little camera that 2.4 GHz. My 5 Rings are doing well with the new service thanks goodness.
Thanks again!!
ABCHome, glad you got it to work by getting your steps in and moving 30 yards away to get your smartphone to switch to the 2.4GHz frequency to configure the garage door opener.
