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Forum Discussion

jeraboom's avatar
jeraboom
Star
Oct 13, 2020
Solved

Web UI says RBW30 Update Failed, but there is no update available.

I have a system with an RBR50, 2 RBS50s, and 1 RBW30. When I use the router Web UI to check for firmware updates, it first attempts to download new firmware for the RBW30 and then says "Update Faile...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 21, 2020

Do you have access to the RBWs web page? Look for the IP address on the RBRs connected devices page. Use the IP address given to the RBW to access it's web page. Log in will be same as RBR. 

Tgterm's avatar
Tgterm
Guide
Oct 21, 2020

So, I have reset it and resynced it multiple times, still will not accept the RBR50 login credentials.  I am a little skeptical of the reset, tbh.  When the RBW shows up in my connected devices again, it still shows up with the label 'RBW30-Basement'...something I had renamed it to.  If it were a true reset, shouldn't it lose that label?

 

Not sure what to do at this point.  Can't get firmware update access to my RBW30...

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 21, 2020

    Did you remove it from the RBR after resetting it? 

    Ya, the reset should clear things however if it resynce with the RBR the RBR may hand off the same config again...