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Forum Discussion
dubirl
Feb 25, 2017Tutor
Wifi keeps dropping
Replacing my 2 Airport Extreme APs & 1 Airport Express (one on each floor) The GND floor Airport Extreme was connected a SKY router. I relaced all the Airport fit with the Orbi router RBR50 and Sat R...
DarrenM
Mar 22, 2017Sr. NETGEAR Moderator
Hello lek310388
The latest firmware did not address those issues and our engineers are still working on the issue.
DarrenM
alberts
Aug 13, 2017Star
Hello Darren,
firmware 1.12.0.18 still has wifi signals dropout.
Any news ?
thanks albert
- DarrenMAug 15, 2017Sr. NETGEAR Moderator
I sent you a PM alberts
DarrenM
- jasondcashAug 16, 2017Aspirant
Hi Darren
I've been having these same disconnect issues. I have to constantly turn my wifi off and back on to get reconnected. Any suggestions?
- marcosnbrSep 01, 2017Aspirant
I am also having these wifi drops all the time. So often, that it is impossible to have a 5-minute audio call over Skype. Originally I blamed the ISP ('cause that's what usually happens here), but then I found out that the issue was with the WIFI only, and not when using CAT5.
The only thing that worked for me was to configure the Orbi as AP , and use the ISP provided modem/router to do the job. However, this is not why I bought the Orbi; I wanted my private network.
Off course, I no longer have the option to return the product, but I am definitely not going to consider Netgear on my next purchase. I wasn't aware of the issue until a couple of weeks ago, when I got to this community and found all of the topics and comments from all the other people with the same or similar issues, and no solution for such a long time… man... so disappointed...
So, if you people have another router at home, you could use the Orbi in AP mode, not the best option I know, but... I guess we will have to pray to all Gods for Netgear to find a solution…
Oh, by the way, I was using 1.11.0.20, then 1.12.0.18... but I went back to 1.11.0.20 so I could turn on and off 2.4Ghz or 5Ghz form the GUI. I still get some disconnects during the day... but no even close to what it was when using the Orbi in Router Mode.