Have the RBR50 and two satellites. Today, just saw the new firmware and decided to allow it to auto update as I have been having issues with attached devices not showing up and the mobile app not being responsive. Low and behold, satellite one updated but won't sync with the router and satelitte two did NOT update but does sync. Regardless, did a factory reset, no dice. WifI network won't come back online. Ready to throw this piece of trash out and get a Nest setup (on sale now!). Just avoid firmware on these things at all costs!

You should have manually updated the RBS first then RBR lastly using a web browser and PC. if the RBS are not on same version of FW as the RBR, downgrade the RBR to what the RBS have loaded. If you can sync them, manually update the RBS first using there web pages, then update the RBR lastly as outlined here: https://community.netgear.com/t5/Orbi/New-RBR50-RBS50-Firmware-Version-2-7-4-24-Released/td-p/2213453/jump-to/first-unread-message

It auto updated the router and satellites, as it has always done. I'm done yak shaving Netgear firmware.

AU has been known to have bad results for Orbi users. Why some of us recommend manual updates. Good luck.

Yeah, i just don't know why this is so hard for them. The amount of time I spend juggling this is not worth it. Nest is on sale for $249. I think that my hours spent on this stuff offset the cost of a hassle-free setup. I hope Netgear gets their sh*t together.

So, interesting update. I didn't have to downgrade firmware but after a while, after a number of power cycles and another factory reset (which infuriated me as I have to reconnect all my IOT devices), the satellites finally synced and are showing current firmware. But Wifi connectivity is now sporadic and not stable. Devices are not holding connection, like my new Galaxy Ultra 22, which connected fine at first but then drops. And none of my other wireless devices are able to connect for very long. More progress but yet another issue. Yak shaving until the Nest arrives. ugh.

Ready to say goodbye to Orbi and Netgear....nice knowing you!

15 Replies

FURRYe38
Guru - Experienced User
May 27, 2022
You should have manually updated the RBS first then RBR lastly using a web browser and PC.

if the RBS are not on same version of FW as the RBR, downgrade the RBR to what the RBS have loaded. If you can sync them, manually update the RBS first using there web pages, then update the RBR lastly as outlined here:

https://community.netgear.com/t5/Orbi/New-RBR50-RBS50-Firmware-Version-2-7-4-24-Released/td-p/2213453/jump-to/first-unread-message
- PSUHammer
  Luminary
  May 27, 2022
  It auto updated the router and satellites, as it has always done.
  
  I'm done yak shaving Netgear firmware.
  - FURRYe38
    Guru - Experienced User
    May 27, 2022
    AU has been known to have bad results for Orbi users.
    
    Why some of us recommend manual updates.
    
    Good luck.

Forum Discussion

Ready to say goodbye to Orbi and Netgear....nice knowing you!