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user_macOS's avatar
user_macOS
Aspirant
Nov 11, 2022

ReadySHARE USB Printer and Mac OS Ventura (13)

Hello,
I have a problem installing the utility correctly on Mac OS 13 Ventura.
I tried with version 3.1
I perform the installation, the installation utility asks me to restart, I restart.
At startup, I allow readyshare to run from the Mac OS security settings.
Readyshare then tells me that the installation is incomplete.

I have tried several times, with no result.

Thanks for your help

 

Configuration : 

Computer : Macbook Air M1 2021

Printer : Epson DX9200
Network : Netgear RBR50 and RBS50

3 Replies

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  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Nov 25, 2022

    Hi user_macOS,

     

    Our support team is looking into this issue and would like to work with you. We would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:

     

    Name:

    Email:

    Phone:

    Preferred schedule (at least 2 days ahead)

    Timezone:

    Device S/N:

     

    Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.

     

    I am looking forward to your response.

     

    Regards,

     

    Oliver

    Community Team


     

    • user_macOS's avatar
      user_macOS
      Aspirant
      Nov 29, 2022


      Hi here are my informations, i wish to be contacted by email.

      Name: BLANC Cédric
      Email: 



      Best regards
      Cédric

      • olympos1625's avatar
        olympos1625
        NETGEAR Employee Retired
        Nov 30, 2022

        Hi user_macOS , 

         

        Thank you for reaching out. We are sorry to hear about your experience with Orbi. We have already forwarded your details to the appropriate department. They will get in touch with you soon. 

         

        Please do not hesitate to let me know if you need further assistance.  

         

        Regards,

         

        Oliver

        Community Team