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Forum Discussion
Pappydan
Jun 29, 2021Aspirant
Really pissed off at netgear
I have an Orbi mesh system that I bought not too long after they were introduced and until recently I was in love with it. But this love affair quickly came to an end when I was installing a Honeywel...
FURRYe38
Jun 29, 2021Guru - Experienced User
Nope. Just turn down the 5Ghz power to 25% and on Orbi AC you can disable the 5Ghz SSID broadcast, then walk your setup mobile device out to a good range and have it re-connect. Disable the wifi radio on the setup mobile device before you walk out to a distance, then re-enable it. It should connect to the 2.4Ghz signal over the 5Ghz signal long enough for you to get your IoT connected.
Pappydan
Jun 29, 2021Aspirant
Thanks Furry.... That is finally what I did. Well...... I had to drape a piece of foil over the router and unplug both satelites to force my phone to connect to 2.4 ghz. I am now having a problem getting the stat to sync with the phone app but that isn't a Netgear issue. Still frustrating that Netgear built the router with ability to enable different power levels and not 0% power. incredibly mundane to have to jump through all these hoops to accomplish a simple task. But....I'm just getting old and grouchy.
- FURRYe38Jun 29, 2021Guru - Experienced User
Its how it goes. Most router mfrs don't have a 0% power settings. Some may have a disable feature on non MESH systems. MESH is different and more complex so some things your used to on non MESH Routers, may not be seen on MESH systems.
Good Luck.