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Forum Discussion
Remote Desktop Connection Drops
Hi all,
So here's my situation, before moving, I was using a standard modem router from my ISP (Spectrum) and I could RDP from my home desktop to my work laptop (so I can have a normal size keyboar...
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
Does the RDP work ok if you connect both PC and laptop to the router? Turn off the satellite to test this.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Hi FURRYe38,
Thanks for the reply. FW as Firewall? I have webroot antivirus installed, but I have the firewall turned off. And so as my windows firewall (windows 10).
As for Manufacturer, it's Arris SURFboard 8 x 4 DOCSIS 3.0 Cable Modem (Optimum Online 400 Mbps plan).Size of home: roughly 2700
Distance between router and satellite: around 35ft. My house is just a regular wood made house with no concret within the wall.Changed the channel to 11 wasn't doing any good, now on channel 6 at this point now (it was auto before)
Yes, there're about 10. but most of them had only 1 signal bar.
MIMO, Daisy Chain, Fast roaming, and IPv6 are disabled.
I don't see a way to set the 20/40 Mhz Coexistence to 40 only.Turned off the satellite but it isn't working. I can still only see my laptop's screen for about 1 second and then disconnected.