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Forum Discussion
pablohoney
May 15, 2019Luminary
Remote login over cellular using IP address
Hi, I log in remotely sometimes using my IP address as opposed to the the Orbi app as I find there are more features. Anyway, when I have been trying it lately it says that I am logged in already on ...
- May 18, 2019I fixed it by turning off wifi on my phone and using cellular. Then turning on my VPN and logging in remotely via. web browser which worked for some reason. Then I logged out turned off the VPN and tried logging in again over the via. the web browser and it worked. Not sure what caused it but this worked.
CrimpOn
May 15, 2019Guru - Experienced User
pablohoney wrote:
Hi,
I log in remotely sometimes using my IP address as opposed to the the Orbi app as I find there are more features. Anyway, when I have been trying it lately it says that I am logged in already on another device and that logging in will log me out of that device. I am not logged in on any other device and when I try to log in it doesn’t work as I just get the login screen each time. It used to work fine on previous firmware.
I can't comment on logging in remotely because my Orbi does not allow "Remote Administration". When I do log in from a new device, it asks only for user name & password, and shows no indication of what I am attempting to log in to. Is it correct to assume that the Orbi external IP address has not changed and you are attempting to connect to your Orbi, and not somebody else's system (not necessarily an Orbi)?
This message is the default behavior when another IP address is already connected to the Orbi. I typically just close the browser window instead of clicking on "Logout", but often have other browser windows still open. I notice that if I open a new window and reconnect, the Orbi does not ask for credentials, i.e. I remain "Logged in" even though (in my mind) I had disconnected. Maybe a home session remains open?
- pablohoneyMay 15, 2019LuminaryNo open sessions and IP address is correct. I suspect it’s a bug as I can log in but it hangs on loading devices and or asks me to log in again.