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Forum Discussion
pablohoney
May 15, 2019Luminary
Remote login over cellular using IP address
Hi, I log in remotely sometimes using my IP address as opposed to the the Orbi app as I find there are more features. Anyway, when I have been trying it lately it says that I am logged in already on ...
- May 18, 2019I fixed it by turning off wifi on my phone and using cellular. Then turning on my VPN and logging in remotely via. web browser which worked for some reason. Then I logged out turned off the VPN and tried logging in again over the via. the web browser and it worked. Not sure what caused it but this worked.
FURRYe38
May 16, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has a factory reset and setup from scratch been performed and test again to log in remotely?
pablohoney wrote:
Hi,
I log in remotely sometimes using my IP address as opposed to the the Orbi app as I find there are more features. Anyway, when I have been trying it lately it says that I am logged in already on another device and that logging in will log me out of that device. I am not logged in on any other device and when I try to log in it doesn’t work as I just get the login screen each time. It used to work fine on previous firmware.
I’m just wondering what the solution is and are others experiencing the same when trying to log in remotely over cellular using the IP address and port login?
pablohoney
May 16, 2019Luminary
Latest firmware version is installed. Broadband provider router/modem is Heuwei HG659 and this is bridged to the Orbi. I’m not doing a factory reset for this issue. It is yet again and Orbi bug as even if another session is logged in, the one you are logging into is meant to log that one out but it doesn’t work. Anyone else having this issue when logging into the router using your IP address via. Safari or Chrome on your iPhone using cellular data as opposed to wifi?
- ekhalilMay 18, 2019Master
pablohoney wrote:
Latest firmware version is installed. Broadband provider router/modem is Heuwei HG659 and this is bridged to the Orbi. I’m not doing a factory reset for this issue. It is yet again and Orbi bug as even if another session is logged in, the one you are logging into is meant to log that one out but it doesn’t work. Anyone else having this issue when logging into the router using your IP address via. Safari or Chrome on your iPhone using cellular data as opposed to wifi?- When remotely logging in to Orbi, do you use the correct port number that you can set under >> ADVANCED >> Advanced Setup >> Remote Management?
- Also please try disabling Remote Management, click Apply, and then re-enable again.
- pablohoneyMay 18, 2019LuminaryI fixed it by turning off wifi on my phone and using cellular. Then turning on my VPN and logging in remotely via. web browser which worked for some reason. Then I logged out turned off the VPN and tried logging in again over the via. the web browser and it worked. Not sure what caused it but this worked.
- pablohoneyMay 19, 2019LuminaryIt’s happening again and I can only log in remotely using a VPN over cellular with a browser 😡😡😡😡