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Forum Discussion
vintegra90
Aug 21, 2019Aspirant
Remote management - Orbi RBR50 AC3000
I used to be able to use remote management on my cell phone, no problem. I don't know what changed (I have the same phone), but it no longer works. I didn't do a factory reset of my router as far a...
- Sep 07, 2019
Thanks for the replies. Just wanted to update the case for closure and to say the fault seems to be my own. Somehow I created two accounts with my different email addresses and when trying to login with my new email, it would let me access my router settings through wifi, but block me from remote connecting. Netgear pointed out my old email address and I confirmed it with them so now I can connect remotely with it.
FURRYe38
Aug 21, 2019Guru - Experienced User
I would post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
vintegra90
Sep 07, 2019Aspirant
Thanks for the replies. Just wanted to update the case for closure and to say the fault seems to be my own. Somehow I created two accounts with my different email addresses and when trying to login with my new email, it would let me access my router settings through wifi, but block me from remote connecting. Netgear pointed out my old email address and I confirmed it with them so now I can connect remotely with it.