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Forum Discussion
Solved
Remote Management via Orbi App
Hello All, I am new to this community and have recently bought an Orbi RBK43. I searched the threads for related issues but couldn't find anything.
My problem is that I am using the Orbi I...
I spent so much time with support for this very issue and the way I resolved it was to :
1. open the app while on wifi
2. Go into settings from the mobile app and DISABLE remote management
3. Toggle remote management back on
4. disconnect your phone from wifi and try to see it again, should show up
Does the app work on your phone when your phone is connected to the wifi on the Orbi?
What FW version are you using on the Orbi?
What iOS are you using on the phone?
What is the mfr and model# of the ISP modem?