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Forum Discussion
Solved
Remote Management via Orbi App
I noticed in the Orbi App, my two RBS50 satellites were not shown as connected. I tried a few things and looked at my Orbi with the Genie App. I noticed it had a "Reboot Router" option and tried it....
FURRYe38 wrote:
Is your mouse wireless or USB?
Windows PC with certain web sites or all sites?
No issues to report - printer was connected using the sync button on the RBR50.
For some reason I kept getting a response to enter the RBR50 default password even though I thought I had cchanged to password.
Once I entered the default I was able to permanently change it to password.
I think I only have the renaming of the connected devices.
I can close this issue now that I can log into the Orbi app and Remote Management is NOT greyed out.
FURRYe38 wrote:
What happens if you disable Remote Managment thru the web browser connected to the Orbi router and try to connect locally?
What mobile device and OS are you using with the Orbi app?
iPhone7 Version 12.1.2
I can't disable Remote Management in the 10.0.0.48 web browser interface; it's grey'ed out.
10.0.0.48 where is this number coming from? Is this the IP address of the Orbi?
What browser are you using?
FURRYe38 wrote:
10.0.0.48 where is this number coming from? Is this the IP address of the Orbi?
What browser are you using?
I am using Chrome.
I was informed about that IP address when I first installed the Orbi and needed to access the user interface, just like I use 10.0.0.1 for my XB6 gateway.
Try IE11, FF or Opera to see if these will disable RM in the web page of the routers UI.
You might change the admin log in PW to something else to see if the app will pick up the change and allow you to enter in new PW value...
FURRYe38 wrote:
Try IE11, FF or Opera to see if these will disable RM in the web page of the routers UI.
You might change the admin log in PW to something else to see if the app will pick up the change and allow you to enter in new PW value...
I changed the password and IE11 showed the remote management greyed out, just like Chrome.