Forum Discussion

Tutor

Jan 23, 2019

Renaming RBS20 satellite

I have a set up with CBR40 (Router with built-in cable modem) and two RBS20 satellites. I named the satellites during the initial setup. Upon accessing the setup through the Orbi App, it recommended ...

FURRYe38

Guru - Experienced User

Jan 24, 2019

Have you tried a factory reset on the RBS's and re-add them to see if the name change persists?

vkdelta

sandkumar
Tutor
Jan 24, 2019
Will give factory reset a try
- sandkumar
  Tutor
  Jan 24, 2019
  Same behavior after factory reset and goiing theough the setup process again
  - FURRYe38
    Guru - Experienced User
    Jan 24, 2019
    I would file a support ticket here:
    
    https://www.netgear.com/mynetgear/registration/login.aspx
    
    sandkumar wrote:
    
    Same behavior after factory reset and goiing theough the setup process again