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Forum Discussion

Tutor

Jan 23, 2019

Renaming RBS20 satellite

I have a set up with CBR40 (Router with built-in cable modem) and two RBS20 satellites. I named the satellites during the initial setup. Upon accessing the setup through the Orbi App, it recommended ...

Guru - Experienced User

Jan 24, 2019

Have you tried a factory reset on the RBS's and re-add them to see if the name change persists?

Tutor

Jan 24, 2019

Will give factory reset a try

sandkumar
Tutor
Jan 24, 2019
Same behavior after factory reset and goiing theough the setup process again
- FURRYe38
  Guru - Experienced User
  Jan 24, 2019
  I would file a support ticket here:
  
  https://www.netgear.com/mynetgear/registration/login.aspx
  
  sandkumar wrote:
  
  Same behavior after factory reset and goiing theough the setup process again
  - vkdelta
    NETGEAR Employee Retired
    Jan 28, 2019
    We will look into it.
- unreliableOrbi
  Aspirant
  Feb 10, 2019
  I'm having the same issue. I have tried everything. The Orbi system is a piece of crap and the support from Netgear is appalling. I have never had so many issues with networking gear.
  - FURRYe38
    Guru - Experienced User
    Feb 11, 2019
    Other than renaming the RBS, the CBK has worked well for me. ZERO issues.
    
    Is the CBK40 working for you other than re-naming the satellite? Is it that important?
    
    unreliableOrbi wrote:
    
    I'm having the same issue. I have tried everything. The Orbi system is a piece of crap and the support from Netgear is appalling. I have never had so many issues with networking gear.