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Forum Discussion
Replaced Modem No Internet Now on ORBK50
I am no longer able to get internet s through my ORBI RBK50 although my devices in my home can connect to the network. I very recently had to replace a bad modem I was renting from my ISP (Xfinity). ...
Try power OFF both modem and RBR for 1 minute then back ON. Pull the power cords for each.
- Yeah I’ve tried that several times and got the same result.
Does connecting a wired PC directly to the modem work?
If the prior modem and RBR had been working and the new modem doesn't with the RBR, I would presume there is something wrong with the new modem and would contact the mfr about it.
- Yeah I ruled out the modem. I’m able to run an Ethernet cable from the modem to my PC with no problem.