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Forum Discussion

vbowen600's avatar
vbowen600
Follower
Jul 30, 2020

Replacement for fried satellite?

I was very happy with my RBS50/AC3000 Orbi, but lightning struck my house and my husband observed the power supply to one satellite glow green then subside - pretty sure it's not supposed to do that!...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 31, 2020

RBS20, RBW30, RBS50, EX7500, EX7700 or EX8000 will work as well.

vbowen600 wrote:

I was very happy with my RBS50/AC3000 Orbi, but lightning struck my house and my husband observed the power supply to one satellite glow green then subside - pretty sure it's not supposed to do that! Swapped the power supply with the other, still working satellite, and could not get a power light on the zapped unit. The base and second satellite seem to be fine (although the base is no longer recognizing the satellited, but I also lost the ethernet switch for the wired backhaul, so I'm not worrying about that now).

 

Do I need to replace the zapped unit with another RBS50/AC3000, or will the base unit work with another type of satellite (or two - it's a very large house)? 

Thanks!