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Replacement of RBR 40 router - due to hardware failure -
2020-04-15 08:26 AM Replacement of RBR 40 router - due to hardware failure - I have to replace my RBR40 Router part of a 3 satellite configuration. I will call this the original new produc...
I’ve spent days trying to fix this and have spend additional money for support. The base router is unable to reset and turn ‘Amber’. I believe this item has been recalled. I’m 8 days past Best Buy’s return policy and I’m out around $400. I’m unable to run my thermostat and other devices. I’m unable to sign into my account or reset my password.
Has anyone been able
To quickly replace this item as my household and home office has been without service for almost a week.
Has anyone been able
To quickly replace this item as my household and home office has been without service for almost a week.
Press the back reset button for 15 seconds then release. Do this with the RBR disconnected from the ISP modem. Can you access the RBRs web page at 192.168.1.1 in a web browser with a wired PC connected to the RBR?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
MMIdesign wrote:
I’ve spent days trying to fix this and have spend additional money for support. The base router is unable to reset and turn ‘Amber’. I believe this item has been recalled. I’m 8 days past Best Buy’s return policy and I’m out around $400. I’m unable to run my thermostat and other devices. I’m unable to sign into my account or reset my password.
Has anyone been able
To quickly replace this item as my household and home office has been without service for almost a week.
DOES THIS RESET PROCEDURE ALSO APPLY RESET TO THE NETGEAR PASSWORD RECOVERY AT THE WEBSITE? IF NOT, HOW IS THAT ISSUE THEN RESOLVED???
Yes.
No need to yell. Thank you.
Avg_Guy wrote:DOES THIS RESET PROCEDURE ALSO APPLY RESET TO THE NETGEAR PASSWORD RECOVERY AT THE WEBSITE? IF NOT, HOW IS THAT ISSUE THEN RESOLVED???
Thank you very much for the propmt reply and sorry for the ALL CAPS, I saw your user name (FURRY...) and couldn't help myself...:smileyhappy:
FURRYe38 wrote:Yes.
No need to yell. Thank you.
Avg_Guy wrote:DOES THIS RESET PROCEDURE ALSO APPLY RESET TO THE NETGEAR PASSWORD RECOVERY AT THE WEBSITE? IF NOT, HOW IS THAT ISSUE THEN RESOLVED???