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Forum Discussion
Replacement of RBR40 Router in RBK44
I have to replace my RBR40 Router part of a 3 satellite configuration. I will call this the original new product install RBK40(Orig) . The RBR40 (orig) router damage was verified by Netgear Support...
What Firmware version is currently loaded?
Has a factory reset and setup from scratch on the ebay RBR been performed since you recieved the unit? Same with the one from amazon.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
I don't know if NG has any after warranty repair services.