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Forum Discussion

w2usf's avatar
w2usf
Tutor
Apr 02, 2019

Reset admin password in the SET PASSWORD screen in ADMINISTRATION not working

I know my password and can sucessfully login. However the SET PASSWORD screen does not permit the change When I clink on APPLY nothing happens - no errors messages displayed and must click on cancel ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 02, 2019

What Firmware is currently loaded?

What browser are you using? Try IE11, FF or Opera? 

  • w2usf's avatar
    w2usf
    Tutor
    Apr 02, 2019

    Firmware V2 31.44 just downloaded earlier in the day. Brower is  Chrome

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 02, 2019

      Try IE11, FF or Opera? 

      • w2usf's avatar
        w2usf
        Tutor
        Apr 02, 2019

         

        Thanks for the tip.  I have several other browers installed.  They are not curative.

        It seems unlikly it is a browser problem or that a simple password reset is browser dependant. In any case I see no advisories concerning incompatibility by NetGear.

        It seems to be a software flaw ny NetGear is ignoring.

        Liklly the cure is a hard rest.