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Mnunez's avatar
Mnunez
Follower
Mar 26, 2021

Rest Admin password - Don’t know security answers

My ex boyfriend set up the Orbi and I can’t log in because I don’t know admin password nor do I know the security questions....any way to get this set back to factory password so I can start over.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Yes. Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.